Privacy policy

This policy explains what information Tidy Windows ("Tidy Windows", "we", "us") collects when you use our website or request a quote, how we use it, and the choices you have. We keep this short and plain on purpose.

Information we collect

We only collect what we need to respond to you and to run the website:

• Quote requests. When you submit the quote form, we collect your name, phone number, postal code or address, the service you are interested in, and any notes you choose to add.
• Contact. If you reach out to us, we keep what you share so we can help and follow up.
• Website analytics. Like most sites, we collect basic, aggregated usage data (such as pages viewed and general location) through the tools described below.

How we use your information

• To prepare and discuss your quote, schedule work, and provide our services.
• To respond to your questions and contact you about your request.
• To understand how the website is used so we can improve it.
• To measure the performance of our advertising so we do not waste it.

We do not sell your personal information.

Cookies and tracking

With your visit, this site may use the following third-party tools. They may set cookies or similar identifiers to function. We enable these only when their identifiers are configured by us:

• Google Analytics 4, to understand website traffic in aggregate.
• Google Ads, to measure which ads lead to quote requests and calls.
• Meta (Facebook) Pixel, to measure and improve our social advertising.

These providers process data under their own privacy policies. You can review Google's policy at policies.google.com/privacy and Meta's at facebook.com/privacy/policy.

Your choices

• You can control cookies through your browser settings, including blocking or deleting them.
• You can opt out of Google Analytics with the Google Analytics opt-out add-on.
• You can ask us to access, correct, or delete the personal information you have given us.

How long we keep it

We keep quote and customer details only as long as needed to serve you and to meet legal and accounting obligations, then we remove them.

Children

Our services and site are intended for adults. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

Questions about your privacy? Reach us through the quote form on our contact page. Tidy Windows, Toronto, ON.